Employee Assistance Program (EAP) Services

The City of East Orange, New Jersey, is soliciting Requests for Proposal (RFP) for comprehensive Employee Assistance Program (EAP) Services. This procurement aims to secure a vendor to provide EAP services, with an anticipated effective date of January 1, 2023, for a contract term of up to three years, subject to review and evaluation. The scope of work requires vendors to offer an EAP plan that is equal to or better than the City's current benefits, which include a minimum of three face-to-face visits per issue and unlimited telephonic support. Proposers must demonstrate a robust provider network by submitting a Geo Access report showing at least two providers within a ten-mile radius, ensuring accessibility and limited disruption for City employees and their families. Prospective contractors are required to demonstrate specific qualifications, including compliance with N.J.S.A. 10:5-31 et seq. (Affirmative Action) and N.J.A.C. 17:27-1 et seq. Mandatory submissions include a New Jersey Business Registration Certificate for both the vendor and any subcontractors, a completed EAP Workbook, an 'Equal to or Better than Letter' outlining how proposed benefits meet or exceed current offerings, and a Stockholder/Partnership Disclosure Form. The City seeks vendors who can provide a demonstrated favorable cost outcome, high-quality provider networks, and a seamless transition process from the incumbent provider. Vendors must also provide information on their experience, detailing up to three similar projects completed for New Jersey public agencies within the past five years. There are no mandatory pre-bid meetings or site visits specified in the document. Proposals must be submitted in a sealed envelope to the Office of the Manager of the City of East Orange, and simultaneously sent electronically to the designated broker, no later than **August 16, 2022, at 3:00 p.m.** Electronic submissions should be sent to both the City Administrator and the broker. Required forms include, but are not limited to, the Proposal Form, Acknowledgement of Addenda, Political Contributions Disclosure Form, Disclosure of Investment in Iran Form, Non-Collusion Affidavit, and Certification Regarding Debarment. Failure to submit asterisked forms will result in automatic disqualification. General questions regarding the RFP process or legal submissions should be directed to the City Administrator, while technical questions concerning EAP services, claims, or coverages should be sent to the broker. No bid security or bonds are explicitly mentioned as required for submission.