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This document, titled 'Citizen Complaint Information Sheet,' outlines the Northvale Police Department's formal procedures for investigating complaints against its officers. It details the process from complaint acceptance, which can be anonymous and from any individual regardless of background, through to the investigation phase conducted by a senior officer or internal affairs. Complainants may be asked to provide further information or statements to assist in the investigation. The document clarifies the four possible findings of an investigation: Sustained, Unfounded, Exonerated, or Not Sustained. It also informs complainants that while disciplinary actions are confidential, the final investigative finding will be communicated. Provisions are included for situations where a crime may have been committed, potentially involving the county prosecutor, and departmental hearings. It is important to note that this document is an informational guide for citizens regarding internal affairs procedures and is not a request for proposals, bids, or any other procurement-related activity. Therefore, fields typically associated with RFPs, such as deadlines, estimated value, or specific project requirements, are not applicable.