781362 3643c472c1f9496caa5ec5573e4c5f57.docx?dn=Appendix A-Complaint-Information-Sheet-Chinese%20(FILLED)

This document details the formal procedure for citizens to submit complaints regarding the conduct of officers or employees within the Northvale Police Department. It emphasizes that all allegations of misconduct, including those from anonymous sources, will be accepted and processed impartially, regardless of the complainant's age, race, ethnicity, religion, gender, sexual orientation, disability, or immigration status. The department is committed to providing fair, effective, and just law enforcement services, ensuring a fair and timely resolution for all complaints. Upon submission, complaints are forwarded to a supervisory officer or a specially trained internal affairs officer for a thorough and objective investigation. Complainants may be asked to assist by providing detailed statements or additional information. If contact details are provided, complainants can request updates on the investigation's status and final outcome, though specific disciplinary actions remain confidential. The potential outcomes of an investigation include 'Complaint Valid' (evidence shows a violation), 'Unsubstantiated' (no evidence of alleged misconduct), 'Exonerated' (action occurred but was not a violation), or 'Complaint Undetermined' (insufficient evidence to prove or disprove). If criminal conduct is suspected, the County Prosecutor will be informed, and testimony may be required. Cases where complaints are unfounded or the officer's actions are deemed appropriate will be closed.