781362 abb6b086558741d9911736d3f6a1ed8a.docx?dn=Appendix A-Complaint-Information-Sheet-Haitian%20(FILLED)

This document from the Northvale Police Department details the official procedures for handling citizen complaints against police officers. The department is committed to providing police services with justice, efficiency, and impartiality, ensuring that all complaints are resolved fairly and promptly. The outlined process guarantees that reports are accepted from all individuals, regardless of anonymity, age, race, ethnicity, religion, gender, sexual orientation, disability, or immigration status. Complaints are thoroughly investigated by a superior officer or an internally trained officer, with complainants potentially asked to provide detailed information or relevant documents. The document specifies possible outcomes of an investigation, including "Proven" (violation found), "Unfounded" (incident did not occur), "Exonerated" (incident occurred but was justified), and "Not Sustained" (insufficient evidence). Complainants can request information on the investigation's progress and final conclusions, though disciplinary sanctions remain confidential unless the accused officer requests a public hearing. Any potential criminal conduct uncovered will be reported to the County Attorney.