Mental Health Resources & Helpful Links

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This document, originating from the Substance Abuse and Mental Health Services Administration (SAMHSA), provides comprehensive guidance on managing behavioral health during infectious disease outbreaks, focusing on social distancing, quarantine, and isolation. It explains these concepts, details common emotional and psychological reactions to such stressful situations, and offers practical strategies for self-support. The tip sheet advises individuals to understand the real risks, limit media exposure, advocate for their needs (e.g., groceries, medications), educate themselves, and communicate with employers to mitigate financial stress. It emphasizes the importance of connecting with others, talking to medical professionals, and utilizing practical coping and relaxation techniques to maintain well-being. Key resources and hotlines are provided for those needing additional support, including SAMHSA's Disaster Distress Helpline, National Helpline, and the National Suicide Prevention Lifeline. The document serves as a public health informational resource, not a procurement opportunity.

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--- Document: Mental Health Resources & Helpful Links Document ---
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | https://store.samhsa.gov
Substance Abuse and Mental Health Services Administration
XSAMHSA
www.samhsa.gov 1-877-SAMHSA-7 (1-877-726-4727)
INT OF HEALTH & HUMAN SERVICES-L
Taking Care of Your Behavioral Health:
TIPS FOR SOCIAL DISTANCING, QUARANTINE, AND ISOLATION
DURING AN INFECTIOUS DISEASE OUTBREAK
What Is Social Distancing?
Social distancing is a way to keep people from
interacting closely or frequently enough to spread
an infectious disease. Schools and other gathering
places such as movie theaters may close, and sports
events and religious services may be cancelled.
What Is Quarantine?
Quarantine separates and restricts the movement
of people who have been exposed to a contagious
disease to see if they become sick. It lasts long
enough to ensure the person has not contracted
an infectious disease.
What Is Isolation?
Isolation prevents the spread of an infectious disease
by separating people who are sick from those who
are not. It lasts as long as the disease is contagious.
Introduction
In the event of an infectious disease outbreak,
local officials may require the public to take
measures to limit and control the spread of the
disease. This tip sheet provides information about
social distancing, quarantine, and isolation.
The government has the right to enforce federal
and state laws related to public health if people
1
within the country get sick with highly contagious
diseases that have the potential to develop into
outbreaks or pandemics.
This tip sheet describes feelings and thoughts
you may have during and after social distancing,
quarantine, and isolation. It also suggests ways
to care for your behavioral health during these
experiences and provides resources for more help.
What To Expect: Typical Reactions
Everyone reacts differently to stressful situations
such as an infectious disease outbreak that
requires social distancing, quarantine, or isolation.
People may feel:
.
Anxiety, worry, or fear related to:
.
.
Your own health status
The health status of others whom you may
have exposed to the disease
■ The resentment that your friends and family
may feel if they need to go into quarantine
as a result of contact with you
■ The experience of monitoring yourself, or
being monitored by others for signs and
symptoms of the disease
■ Time taken off from work and the potential
loss of income and job security
.
The challenges of securing things you need,
such as groceries and personal care items
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | http://store.samhsa.gov
TAKING CARE OF YOUR BEHAVIORAL HEALTH:
TIPS FOR SOCIAL DISTANCING, QUARANTINE, AND ISOLATION DURING AN INFECTIOUS DISEASE OUTBREAK
.
.
.
.
.
.
.
.
Concern about being able to effectively care
for children or others in your care
Uncertainty or frustration about how long
you will need to remain in this situation, and
uncertainty about the future
Loneliness associated with feeling cut off
from the world and from loved ones
Anger if you think you were exposed to the
disease because of others' negligence
Boredom and frustration because you
may not be able to work or engage in regular
day-to-day activities
Uncertainty or ambivalence about the situation
A desire to use alcohol or drugs to cope
Symptoms of depression, such as feelings
of hopelessness, changes in appetite, or
sleeping too little or too much
Symptoms of post-traumatic stress
disorder (PTSD), such as intrusive
distressing memories, flashbacks (reliving
the event), nightmares, changes in thoughts
and mood, and being easily startled
If you or a loved one experience any of these
reactions for 2 to 4 weeks or more, contact your
health care provider or one of the resources at
the end of this tip sheet.
Ways To Support Yourself During
Social Distancing, Quarantine, and
Isolation
UNDERSTAND THE RISK
Consider the real risk of harm to yourself and
others around you. The public perception of risk
during a situation such as an infectious disease
outbreak is often inaccurate. Media coverage may
create the impression that people are in immediate
danger when really the risk for infection may be
very low. Take steps to get the facts:
2
.
Stay up to date on what is happening, while
limiting your media exposure. Avoid watching
or listening to news reports 24/7 since this tends
to increase anxiety and worry. Remember that
children are especially affected by what they
hear and see on television.
Look to credible sources for information on the
infectious disease outbreak (see page 3 for
sources of reliable outbreak-related information).
BE YOUR OWN ADVOCATE
Speaking out about your needs is particularly
important if you are in quarantine, since you
may not be in a hospital or other facility where
your basic needs are met. Ensure you have what
you need to feel safe, secure, and comfortable.
.
Work with local, state, or national health
officials to find out how you can arrange for
groceries and toiletries to be delivered to
your home as needed.
Inform health care providers or health
authorities of any needed medications and
work with them to ensure that you continue
to receive those medications.
EDUCATE YOURSELF
Health care providers and health authorities should
provide information on the disease, its diagnosis,
and treatment.
.
Do not be afraid to ask questions-clear
communication with a health care provider
may help reduce any distress associated with
social distancing, quarantine, or isolation.
Ask for written information when available.
■ Ask a family member or friend to obtain
information in the event that you are unable
to secure this information on your own.
WORK WITH YOUR EMPLOYER TO REDUCE
FINANCIAL STRESS
If you're unable to work during this time, you
may experience stress related to your job status
or financial situation.
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | http://store.samhsa.gov
TAKING CARE OF YOUR BEHAVIORAL HEALTH:
TIPS FOR SOCIAL DISTANCING, QUARANTINE, AND ISOLATION DURING AN INFECTIOUS DISEASE OUTBREAK
.
Provide your employer with a clear explanation
of why you are away from work.
■ Contact the U.S. Department of Labor toll-
free at 1-866-4USWAGE (1-866-487-9243)
about the Family and Medical Leave Act
(FMLA), which allows U.S. employees up to
12 weeks of unpaid leave for serious medical
conditions, or to care for a family member
with a serious medical condition.
.
Contact your utility providers, cable and
Internet provider, and other companies from
whom you get monthly bills to explain your
situation and request alternative bill payment
arrangements as needed.
Sources for Reliable Outbreak-
Related Information
Centers for Disease Control and Prevention
1600 Clifton Road
Atlanta, GA 30329-4027
1-800-CDC-INFO (1-800-232-4636)
http://www.cdc.gov
World Health Organization
Regional Office for the Americas of the World
Health Organization
525 23rd Street, NW
Washington, DC 20037
202-974-3000
http://www.who.int/en
CONNECT WITH OTHERS
Reaching out to people you trust is one of
the best ways to reduce anxiety, depression,
loneliness, and boredom during social distancing,
quarantine, and isolation. You can:
.
Use the telephone, email, text messaging,
and social media to connect with friends,
family, and others.
■ Talk "face to face" with friends and loved
ones using Skype or FaceTime.
.
.
If approved by health authorities and your
health care providers, arrange for your friends
and loved ones to bring you newspapers,
movies, and books.
Sign up for emergency alerts via text or email
to ensure you get updates as soon as they
are available.
Call SAMHSA's free 24-hour Disaster Distress
Helpline at 1-800-985-5990, if you feel lonely
or need support.
Use the Internet, radio, and television to keep
up with local, national, and world events.
If you need to connect with someone
because of an ongoing alcohol or drug
problem, consider calling your local
Alcoholics Anonymous or Narcotics
Anonymous offices.
TALK TO YOUR DOCTOR
If you are in a medical facility, you may have
access to health care providers who can answer
your questions. However, if you are quarantined
at home, and you're worried about physical
symptoms you or your loved ones may be
experiencing, call your doctor or other health
care provider:
■ Ask your provider whether it would be possible
to schedule remote appointments via Skype
or FaceTime for mental health, substance
use, or physical health needs.
.
In the event that your doctor is unavailable and
you are feeling stressed or are in crisis, call
the hotline numbers listed at the end of this tip
sheet for support.
USE PRACTICAL WAYS TO COPE AND RELAX
.
Relax your body often by doing things that work
for you-take deep breaths, stretch, meditate
or pray, or engage in activities you enjoy.
.
Pace yourself between stressful activities,
and do something fun after a hard task.
3
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | http://store.samhsa.gov
TAKING CARE OF YOUR BEHAVIORAL HEALTH:
TIPS FOR SOCIAL DISTANCING, QUARANTINE, AND ISOLATION DURING AN INFECTIOUS DISEASE OUTBREAK
.
.
Talk about your experiences and feelings to
loved ones and friends, if you find it helpful.
Maintain a sense of hope and positive thinking;
consider keeping a journal where you write
down things you are grateful for or that are
going well.
After Social Distancing,
Quarantine, or Isolation
You may experience mixed emotions, including
a sense of relief. You were isolated because
you had the illness, you may feel sadness or
anger because friends and loved ones may have
unfounded fears of contracting the disease from
contact with you, even though you have been
determined not to be contagious.
The best way to end this common fear is to learn
about the disease and the actual risk to others.
Sharing this information will often calm fears in
others and allow you to reconnect with them.
If you or your loved ones experience symptoms
of extreme stress-such as trouble sleeping,
problems with eating too much or too little,
inability to carry out routine daily activities, or
using drugs or alcohol to cope-speak to a
health care provider or call one of the hotlines
listed to the right for a referral.
If you are feeling overwhelmed with emotions
such as sadness, depression, anxiety, or feel
like you want to harm yourself or someone
else, call 911 or the National Suicide Prevention
Lifeline at 1-800-273-TALK (1-800-273-8255).
Helpful Resources
Hotlines
SAMHSA's Disaster Distress Helpline
Toll-Free: 1-800-985-5990 (English and español)
SMS: Text TalkWithUs to 66746
SMS (español): "Hablanos" al 66746
TTY: 1-800-846-8517
Website (English): http://www.disasterdistress.samhsa.gov
Website (español): http://www.disasterdistress.samhsa.gov/
espanol.aspx
SAMHSA's National Helpline
Toll-Free: 1-800-662-HELP (24/7/365 Treatment Referral
Information Service in English and español)
Website: http://www.samhsa.gov/find-help/national-helpline
National Suicide Prevention Lifeline
Toll-Free (English): 1-800-273-TALK (8255)
Toll-Free (español): 1-888-628-9454
TTY: 1-800-799-4TTY (4889)
Website (English): http://www.suicidepreventionlifeline.org
Website (español): http://www.suicidepreventionlifeline.org/
gethelp/spanish.aspx
Treatment Locator
Behavioral Health Treatment Services Locator
Website: http://findtreatment.samhsa.gov/locator/home
SAMHSA Disaster Technical Assistance Center
Toll-Free: 1-800-308-3515
Email: DTAC@samhsa.hhs.gov
Website: http://www.samhsa.gov/dtac
*Note: Inclusion or mention of a resource in this fact sheet does not imply endorsement
by the Center for Mental Health Services, the Substance Abuse and Mental Health
Services Administration, or the U.S. Department of Health and Human Services.
Substance Abuse and Mental Health Services Administration
XSAMHSA
www.samhsa.gov 1-877-SAMHSA-7 (1-877-726-4727)
OF HEALTH & HUMAN SERVICES-Ug
INTINDIVI
HHS Publication No. SMA-14-4894
(2014)
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | https://store.samhsa.gov
Substance Abuse and Mental Health Services Administration
XSAMHSA
www.samhsa.gov 1-877-SAMHSA-7 (1-877-726-4727)
INT OF HEALTH & HUMAN SERVICES
Coping With Stress During Infectious Disease Outbreaks
What You Should Know
When you hear, read, or watch news about an outbreak of an infectious disease such as Ebola, you
may feel anxious and show signs of stress-even when the outbreak affects people far from where you
live and you are at low or no risk of getting sick. These signs of stress are normal, and may be more
likely or pronounced in people with loved ones in parts of the world affected by the outbreak. In the
wake of an infectious disease outbreak, monitor your own physical and mental health. Know the signs
of stress in yourself and your loved ones. Know how to relieve stress, and know when to get help.
Know the Signs of Stress
What follows are behavioral, physical, emotional, and cognitive responses that are all common signs of
anxiety and stress. You may notice some of them after you learn about an infectious disease outbreak.
YOUR BEHAVIOR:
• An increase or decrease in your energy and
activity levels
• An increase in your alcohol, tobacco use, or
use of illegal drugs
• An increase in irritability, with outbursts of
anger and frequent arguing
.
Having trouble relaxing or sleeping
.
Crying frequently
.
Worrying excessively
.
Wanting to be alone most of the time
Blaming other people for everything
Having difficulty communicating or listening
Having difficulty giving or accepting help
Inability to feel pleasure or have fun
Know When To Get Help
You may experience serious distress when you hear
about an infectious disease outbreak, even if you are
at little or no risk of getting sick. If you or someone
you know shows signs of stress (see list at left) for
several days or weeks, get help by accessing one of
the resources at the end of this tip sheet. Contact
the National Suicide Prevention Lifeline right away
if you or someone you know threatens to hurt or kill
him- or herself or someone else, or talks or writes
about death, dying, or suicide.
1
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | https://store.samhsa.gov
COPING WITH STRESS DURING INFECTIOUS DISEASE OUTBREAKS
YOUR BODY:
.
.
Having stomachaches or diarrhea
Having headaches and other pains
Losing your appetite or eating too much
Sweating or having chills
Getting tremors or muscle twitches
.
Being easily startled
YOUR EMOTIONS:
.
Being anxious or fearful
.
Feeling depressed
Know How To Relieve Stress
You can manage and alleviate your stress by
taking time to take care of yourself.
KEEP THINGS IN PERSPECTIVE:
Set limits on how much time you spend reading
or watching news about the outbreak. You will
want to stay up to date on news of the outbreak,
particularly if you have loved ones in places
where many people have gotten sick. But make
sure to take time away from the news to focus
on things in your life that are going well and that
you can control.
GET THE FACTS:
Find people and resources you can depend on
for accurate health information. Learn from them
about the outbreak and how you can protect
yourself against illness, if you are at risk. You may
turn to your family doctor, a state or local health
department, U.S. government agencies, or an
international organization. Check out the sidebar
on the next page for links to good sources of
information about infectious disease outbreaks.
KEEP YOURSELF HEALTHY:
.
Feeling guilty
Feeling angry
Feeling heroic, euphoric, or invulnerable
Not caring about anything
Feeling overwhelmed by sadness
YOUR THINKING:
.
.
Having trouble remembering things
Feeling confused
Having trouble thinking clearly and
concentrating
Having difficulty making decisions
.
Eat healthy foods, and drink water.
Avoid excessive amounts of caffeine and
alcohol.
Do not use tobacco or illegal drugs.
Get enough sleep and rest.
Get physical exercise.
2
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | https://store.samhsa.gov
COPING WITH STRESS DURING INFECTIOUS DISEASE OUTBREAKS
USE PRACTICAL WAYS TO RELAX:
.
.
.
Relax your body often by doing things that
work for you-take deep breaths, stretch,
meditate, wash your face and hands, or
engage in pleasurable hobbies.
Pace yourself between stressful activities,
and do a fun thing after a hard task.
Use time off to relax-eat a good meal, read,
listen to music, take a bath, or talk to family.
■ Talk about your feelings to loved ones and
friends often.
PAY ATTENTION TO YOUR BODY, FEELINGS, AND
SPIRIT:
.
.
.
Recognize and heed early warning signs of
stress.
Recognize how your own past experiences
affect your way of thinking and feeling about
this event, and think of how you handled your
thoughts, emotions, and behavior around
past events.
Know that feeling stressed, depressed, guilty,
or angry is common after an event like an
infectious disease outbreak, even when it
does not directly threaten you.
Connect with others who may be experiencing
stress about the outbreak. Talk about your
feelings about the outbreak, share reliable
health information, and enjoy conversation
unrelated to the outbreak, to remind yourself
of the many important and positive things in
your lives.
• Take time to renew your spirit through
meditation, prayer, or helping others in need.
Sources for Credible Outbreak-
Related Health Information
Take care of your physical health to
help lower your stress. Take a break to
focus on positive parts of your life, like
connections with loved ones.
Centers for Disease Control and Prevention
1600 Clifton Road
Atlanta, GA 30329-4027
1-800-CDC-INFO (1-800-232-4636)
https://www.cdc.gov
World Health Organization
Regional Office for the Americas of the World Health
Organization
525 23rd Street, NW
Washington, DC 20037
202-974-3000
http://www.who.int/en
3
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | Info@samhsa.hhs.gov | https://store.samhsa.gov
Helpful Resources
Substance Abuse and Mental Health Services Administration
(SAMHSA)
5600 Fishers Lane
Rockville, MD 20857
Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727)
Email: info@samhsa.hhs.gov
SAMHSA Store: https://store.samhsa.gov
SAMHSA Hotlines
SAMHSA's Disaster Distress Helpline
Toll-Free: 1-800-985-5990 (English and español)
SMS: Text TalkWithUs to 66746
SMS (español): "Hablanos" al 66746
TTY: 1-800-846-8517
Website in English: https://
www.disasterdistress.samhsa.gov
Website in Spanish: https://www.samhsa.gov/find-help/
disaster-distress-helpline/espanol
SAMHSA's National Helpline
Toll-Free: 1-800-662-HELP (24/7/365 Treatment Referral
Information Service in English and español)
Website: https://www.samhsa.gov/find-help/national-
helpline
National Suicide Prevention Lifeline
Toll-Free (English): 1-800-273-TALK (8255)
Toll-Free (español): 1-888-628-9454
TTY: 1-800-799-4TTY (1-800-799-4889)
Website in English: https://
www.suicidepreventionlifeline.org
Website in Spanish: https://
suicidepreventionlifeline.org/help-yourself/en-espanol
Treatment Locator
Behavioral Health Treatment Services Locator
Website: https://findtreatment.samhsa.gov/locator/home
SAMHSA Disaster Technical Assistance Center
Toll-Free: 1-800-308-3515
Email: DTAC@samhsa.hhs.gov
Website: https://www.samhsa.gov/dtac
"Note: Inclusion of a resource in this fact sheet does not imply endorsement by
the Center for Mental Health Services, the Substance Abuse and Mental Health
Services Administration, or the U.S. Department of Health and Human Services.
Substance Abuse and Mental Health Services Administration
XSAMHSA
www.samhsa.gov 1-877-SAMHSA-7 (1-877-726-4727)
OF HEALTH & HUMAN SERVICES-U
HHS Publication No. SMA14-4885
(2014)