Privacy Policy

Last updated: March 19, 2026

1. Introduction

MuniBidder (“the Service”) is operated by Hank Fichtner, doing business as MuniBidder (“Operator,” “we,” “us,” or “our”). The Service is accessible at munibidder.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your email address and password. If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card information directly.

Usage Data

We automatically collect certain information when you use the Service, including:

  • Search queries (zip codes, keywords) to improve our service and coverage
  • Pages viewed and features used
  • IP address, browser type, and device information
  • Referring URLs and access timestamps

Search Analytics

When you perform searches on the Service (including as an unauthenticated visitor), we log the zip code, optional keyword, IP address, and number of results returned. This data helps us understand demand patterns and improve our municipal coverage.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process subscriptions and manage your account
  • Send you alerts, notifications, and service updates
  • Analyze usage patterns to enhance coverage and features
  • Identify geographic areas of high demand for service expansion
  • Prevent fraud and enforce our Terms of Service
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Stripe: For payment processing. Stripe's privacy policy is available at stripe.com/privacy.
  • Supabase: For authentication and data storage.
  • Service providers: Third parties that help us operate the Service, subject to confidentiality obligations.
  • Legal requirements: When required by law, regulation, or legal process.

5. Data Security

We implement commercially reasonable security measures to protect your data, including encryption in transit (TLS/SSL), encrypted storage, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may also use cookies to track whether you have used your free lead page preview. We do not use third-party advertising cookies.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Opt out of marketing communications
  • Export your data in a portable format

To exercise these rights, contact us at privacy@munibidder.com.

8. Data Retention

We retain your account data for as long as your account is active. Search analytics data is retained for up to 24 months for service improvement purposes. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact

For privacy-related inquiries, please contact us at privacy@munibidder.com.

Hank Fichtner, d/b/a MuniBidder